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The High Cost of Low Adoption

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Roughly 53% of the more than 33 million small and midsize businesses in the US rely on cloud services.  The vast majority use Microsoft 365 or Google Workspace for basic productivity tools: email, calendars, contacts, and files. The popularity is due, in part, to the ease of deployment.  You can quickly deploy either of the productivity suites and have your team on-board, running, and using basic features. Within Microsoft 365 and Google Workspace, however, our cloud adoption tends to be fairly low.

We should look past the basics.  Both Google Workspace and Microsoft 365 offer a deep range of capabilities.  As small and midsize business owners and leaders, we should assess how well we are using these tools.  Better cloud adoption improves productivity, communication, and security. Higher cloud adoption within Google Workspace and Microsoft 365 also saves you money.

Improve Productivity

Studies show that typical users only leverage 10-15% of their Microsoft 365 or Google Workspace suites. With low cloud adoption, our teams fall into usage patterns that mimic prior systems rather than taking advantage of new capabilities.  Examples of habits that hurt productivity include:

  • Inefficient meetings
  • Poor inbox and email management
  • Searching for information
  • Limiting “collaboration” to attachments and file shares

Education and support enables your team to overcome these common productivity killers. Motivating your team to learn and use the 85-90% untapped potential helps them become more capable and effective in their roles.

Remove Duplicate Application Costs

Improving cloud adoption of Microsoft 365 and Google Workspace eliminates your need to pay for many other applications and services.

  • Microsoft OneDrive and Google Drive for Desktop remove the need for Dropbox, Box, file servers, and local network storage.
  • Google Meets and Microsoft Teams replace Zoom, WebEx, GoTo Meeting, Adobe Connect, and paid audio conferencing services.
  • Microsoft Yammer and Google Chat preempt the need for Slack, Jive, Facebook for Work, and other social messaging apps.
  • Features in Microsoft Outlook and Google Calendar eliminate the need for third party scheduling tools like Scheduly.
  • Google Voice and Microsoft Teams offer low cost VoIP telephony services than many other providers.

With fewer applications and services, you pay less in subscription fees and reduce support costs. Your team has fewer logins and fewer applications to learn. You spend less time managing integration and updates.

Reduce Your Security Risk

Improving cloud adoption is more than using additional features.  Successful cloud adoption includes learning how to best use the features you need.  With your data in the cloud, you rely on users making good decisions to avoid compromising security or data protections.  We often see teams where employees fall into these security traps:

  • Sharing files inappropriately
  • Emailing sensitive information
  • Incorrectly granting permissions internally or with external parties
  • Bypassing permission and security by storing files locally or in other systems

Matching appropriate security settings and protections with proper training, your team will make better data decisions. Understanding how to work efficiently within security guidelines eliminates the need, and motivation, to work-around protections.

Maximize Your Investment

Your Microsoft 365 or Google subscription may be one of your larger IT budget line items. Why leave that value untapped?  In both environments, we frequently observe under utilization of applications, features, and resources.  Some of the commonly underutilized capabilities include:

  • OneDrive for Business and Google Drive for Desktop
  • Microsoft Teams and Google Meets
  • SharePoint Online and Google Shared Drives and Sites
  • Security features and functions.

Ensure your team knows how to fully utilize the capabilities you have.  Doing so prevents them from using “shadow IT” — using other apps and services without your knowledge.

Create a Culture of Self-Learning

When your team adopts a culture of self-learning, they will optimize their use of the IT services you provide.  Your job: provide the leadership and resources your team needs in place to train and continue to develop their skills.

The results:

  • More productive individuals and teams
  • Fewer IT systems and services that lower costs
  • Improved security and data management
  • Better returns on your IT investments and spending

Your Call To Action

Schedule time with one of our Cloud Advisors or contact us to discuss ways to upskill your team, reduce IT redundancy, and streamline your IT budget. The conversation is free, without obligation, and at your convenience.

About the Author

Bill SeyboltBill is a Senior Cloud Advisor responsible for helping small and midsize organizations with cloud forward solutions that meet their business needs, priorities, and budgets. Bill works with executives, leaders, and team members to understand workflows, identify strategic goals and tactical requirements, and design solutions and implementation phases. Having helped over 200 organizations successfully adopt cloud solutions, his expertise and working style ensure a comfortable experience effective change management. 

SMBs Benefit from Tech and Policy Mashup

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Westborough, MA – Faced with increasing regulations and a changing technology landscape, small and midsize businesses (SMBs) struggle to ensure compliance and maintain data privacy. With the sophistication of rasonmware attacks and advanced persistent threats, employee awareness and behavior is more important than ever. Cloud technology makes it easier to share, even when sharing is not appropriate.

To help SMBs tackle these challenges, Cumulus Global (www.cumulusglobal.com) and Privacy Ref (www.privacyref.com) announced a unique partnership designed to help SMBs assess their needs and risks, plan and implement sound privacy practices, and respond to threats and potential breaches.

“Smaller businesses face the same regulations and requirements of large corporations,” noted Bob Siegel, Founder and President of Privacy Ref. “SMBs generally do not have the internal resources and expertise to create and manage a privacy program. This partnership gives SMBs a place to turn for guidance, expertise, and results.”

In addition to privacy assessments and policy updates, the Privacy Education Programs provides SMBs with the awareness education and training needed to ensure employees understand the risks and their role in preventing attacks and breaches.

“Our role is to ensure businesses can avoid and prevent malware attacks and data breaches,” noted Allen Falcon, CEO and Pragmatic Evangelist at Cumulus Global. “We ensure that the protecting technology, policies and procedures, and people are working together for the greatest level of protection.”

Through the partnership, SMBs also gain access to a range of data protection and recovery services and tools. These tools help prevent attacks and breaches and facilitate response and recovery if needed.

Myth Busting Monday: Cloud Migration is Too Much to Manage

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cloud migration managed servicesMany SMBs, when considering a move to the cloud, feel overwhelmed by the prospect of migrating. Considering the amount of data and the capabilities of platforms like Microsoft Office 365, we understand your apprehension. However, with the help up our cloud migration managed services you can be up and running quickly with your data in place.

Optimize Your Cloud Migration: Partner with Managed Services Experts

You do not need to go it alone. Our job is to help you every step of the way with information, expertise, experience, and productivity tools.  We map out your migration, mitigate downtime and disruption, and provided the level of assistance you want and need.

For many organizations, we manage the entire migration project. For others, we assist with the planning and provide tools, training, and support as your team moves the data and on-boards your users.

We can also help with adoption, ensuring your team will be working effectively on day-one. Our live and self-paced learning tools get your team up and running and highlights the potential that comes with new and connected apps and services.

With the right level of expertise and support, your cloud migration will not be an overwhelming exercise. Your users will learn, adapt, and excel as you simplify your IT and expand your horizons.

Our Managed Cloud Migration Services Methodology

We take a structured approach to our managed cloud migration services, utilizing best practices for efficiently and effectively transitioning an organization’s IT infrastructure, applications, and data to the cloud. This methodology typically includes the following key steps:

  1. Assessment and Planning: Conduct a thorough evaluation of the existing infrastructure, applications, and data to determine their suitability for migration to the cloud. Identify dependencies, risks, and performance requirements. Develop a detailed migration plan that includes timelines, resource allocation, and risk mitigation strategies.
  2. Design and Architecture: Create a cloud architecture blueprint that aligns with the organization’s goals and requirements. Design the cloud infrastructure and environment, including selecting the appropriate cloud services, defining network and security configurations, and ensuring scalability and performance.
  3. Migration Execution: Execute the migration plan, which involves migrating applications, data, and infrastructure components to the cloud environment. This step may include rehosting, re-platforming, or refactoring applications, as well as migrating databases, storage, and networking configurations.
  4. Testing and Validation: Conduct comprehensive testing to ensure the successful migration of applications and data to the cloud. Validate that the migrated resources function correctly, perform as expected, and meet the defined performance and security criteria.
  5. Optimization and Performance Tuning: Continuously monitor and optimize the cloud environment to improve performance, scalability, and cost-efficiency. Fine-tune configurations, implement automation, and leverage cloud-native services to optimize resource utilization and enhance overall performance.
  6. Ongoing Manages Services and Support: Provide ongoing management, monitoring, and support for the cloud environment. This includes proactive monitoring, security management, backup and disaster recovery planning, and regular updates and patches to ensure the environment remains secure and up to date.

By combining industry best practices, expertise, and a structured approach we can help to ensure a successful and seamless transition to the cloud. Our goal is to help organizations minimize risks, optimize resource utilization, and achieve their cloud migration objectives efficiently. Get in touch with one of our cloud advisors to see how we can help today!

This is the fifth of a multi-part series designed to help companies better assess the opportunity and value of cloud-based solutions. Contact us to schedule a free, no-obligation Cloud Advisor session to discuss your priorities and plans.

5th of 5: Leadership and Google Apps in Your District

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Google EDU Globe At the NJ Google Apps for Education Summit this month, we had the opportunity to briefly present and discuss the role and impact of Google Apps in K-12 Education with administrators and leaders from several districts.  This post is the  5th of 5 on Leadership and Google Apps in Your District.

Google Apps is (also) for Business

Not surprisingly, schools looking at Google Apps for Education, Chromebooks, and Tablets with Play for Education focus intently on classroom computing.  In doing so, however, schools and districts often overlook that Google Apps works well for business … for administrative computing.  Some districts even elect to keep a separate email server for administrators while using Google Apps in the classroom. By size and scope, many school districts are comparable to the small and mid-size businesses we serve.  They also have many of the same needs, such as budgeting, human resources, team projects, and resource scheduling, just to name a few.

By adopting Google Apps as a business tool, district and school administrators can improve efficiency and effectiveness.  Here a just a few ideas of how administrators can use Google Apps:

  • Collaborative budget process with automatic roll-up from departments and/or facilities
  • File storage and sharing across departments and buildings
  • Individual, team, and project calendars
  • Intranet for HR with policies, procedures, and forms
  • Resource calendars to schedule use of conference rooms, speciality rooms, AV equipment, fields, vehicles, etc.
  • Public calendars for school and student events
  • Public web site with distributed content management
  • Video meetings, with screen/document, sharing for teams that span buildings or campuses
  • Survey and feedback forms
  • Interactive Wiki’s for proposing and obtaining feedback on curriculum changes
  • Accept and manage maintenance and facilities requests by email and/or web page, with shared inbox and dispatch for handling requests
  • Lesson planning library and collaborative, cross-team, lesson planning

While certainly not a comprehensive list, using Google Apps administratively offers many means to work more efficiently.  And, by adopting Google Apps for administrative computing, districts can further reduce their dependence and spending on servers, desktops, and other hardware.

 

4th of 5: Leadership and Google Apps in Your District

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Google EDU Globe
At the NJ Google Apps for Education Summit this month, we had the opportunity to briefly present and discuss the role and impact of Google Apps in K-12 Education with administrators and leaders from several districts.  This post is the  4th of 5 on Leadership and Google Apps in Your District.

Build Skills with Expectations and Milestones

Within any organization, some people enjoy change … pushing the envelope and are comfortable with technology. Some are comfortable with change and/or technology if others show them the way. Some are uncomfortable with change and/or technology, or lack the confidence to adapt and move forward.  These differences are common, natural, and expected human behavior.

In an educational setting, however, these personal differences can lead to radically different educational experiences and opportunities for students.

Working with hundreds of schools and districts across North America, we often see how professional development covering Google Apps, Chrome devices, tablets, and the myriad of apps and content available within the ecosystem are readily pursued and absorbed by those most comfortable with technology, change, and emerging methods for facilitating learning.  And, while it is exciting to see the enthusiasm and creativity, it is also clear that the many educators will “wait, see, and follow”, and others will simply avoid the opportunity.

If schools want the technology, flexible online content, apps, resources, games, and teaching methods to have a meaningful impact, they must be put to use across the system and not just within select classrooms.

The ability to use devices, apps, content, and related methods in the classroom must become a core skill on par subject matter knowledge and other key teaching and facilitation skills. 

Without these skills, disparities will increase and technology programs — particularly 1:1 programs — will fail to obtain their educational objectives.  To avoid these pitfalls, we recommend that faculty and administrators work cooperatively to:

  • Define a baseline skill set for teachers covering in-class technology use and integration, along with time frames by which all staff should be at these skill levels.
  • Create a program for obtaining baseline skill sets with methods to match faculty member’s learning style (classroom/workshop, self-paced, etc.).
  • Identify, secure, and commit funding and time to enable completion of the program.
  • Create a process for experimentation, measuring results, and and identifying best practices.
  • Create a means to share best-practices and to provide cross-training among faculty and staff. Include a process to encourage or require adoption of best practices across the school by grade level and/or subject.
  • Provide teachers with budgets for purchasing or renting tools, apps, and/or content in line with curricula standards and lesson plans.
  • Define professional development standards and expectations that relate specifically to use of technology, apps, content, and related methods in the classroom, along with time frames by which all staff should be integrating these capabilities in their lesson plans, curricula, and classroom activities.
  • As with basic skills training, create a professional development program that provides the time, money, and other resources necessary for faculty and staff to succeed.
  • Actively track best practices and emerging standards related to technology in the classroom.  Evaluate, experiment, and adopt as appropriate.

Adding skills related to technology and related content and methods to expectations for teacher qualifications and performance is no easy task.  For many districts, this effort may become a contractual issue as well as a professional development program.  Regardless, of the effort, ensuring that all teachers have the skills, resources, and confidence to leverage the new generation of technology-enabled resources is critical to successful educational outcomes.

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If you are interested in a professional development assessment covering Google Apps, Chromebooks, and/or Play for Education tablets, please contact us.

 

3rd of 5: Leadership and Google Apps in Your District

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Google EDU Globe
At the NJ Google Apps for Education Summit this month, we had the opportunity to briefly present and discuss the role and impact of Google Apps in K-12 Education with administrators and leaders from several districts.  This post is the  3rd of 5 on Leadership and Google Apps in Your District.

Learn, Plan, Execute, Review, Repeat

As noted in the first post in this series, your Google Apps deployment gets you to the starting line.  The race, however, is a marathon and not a sprint.  Schools often set lofty goals and objectives with the intent of doing as much as possible as soon as possible.  While aggressive plans are fine, districts need to avoid overwhelming staff with initiatives that require new skills, tools, and methods.  While training and professional development is critical, rushing to pull it together to meet arbitrary deadlines creates stress and makes integration of Google Apps, devices, apps, and content more difficult.

Educators must be confident in their own ability to use and manage the technology and methods before they stand in front of their classes.  Allow teachers and staff to learn, incrementally, and to apply what they’ve learned before moving forward.

Some of the elements of a successful professional development program include:

  • Clear long-term goals and near-term objectives
  • Established tracks based on roles: administrator, teacher-centric, student-centric, etc.
  • Sufficient training on basic use of Google Apps — what it can do and the clicks you need to do it.
  • Use-case centric education on applying the features of Google Apps to classroom use.  Using suggested edits and comments to facilitate paperless homework and collaborative lesson planning are two examples.
  • Allow educators time to plan and use what they have learned before moving forward.  Holding a half day workshop every 3 months can be more effective than two full days of training in August.
  • Help faculty integrate the use of technology and the Google Apps ecosystem into lesson plans.
  • Provide a means for faculty to practice in front of peers, with feedback, before using new technology in front of students.

When it comes to integrating Google Apps, Chrome devices, tablets, and other technologies into the learning process, professional development must be more than a set of classes for continuing ed credits.  A sound curriculum and plan, that helps faculty and staff advance their capabilities of time, is a key to success.

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If you are interested in a professional development assessment covering Google Apps, Chromebooks, and/or Play for Education tablets, please contact us.

Classroom Results Improve with Google Apps Professional Development

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Eduscape Logo
Cumulus Global and Eduscape Learning Partnership Delivers Certified Educator Training

Following successful participation at last week’s FETC 2014 conference, Cumulus Global today announced a strategic partnership with Eduscape Learning, offering comprehensive professional development programs for schools and districts using Google Apps for Education.  The partnership combines Eduscape Learning’s existing professional development services and Google Apps Certified Trainers with Cumulus Global’s experience and “Google Guides” peer resource program.  Beyond basic use of Google Apps, the firms offer a multi-track curriculum that focuses on the needs of teachers, administrators, and student interaction.

“We provide professional development to teachers and administrators, giving them a practical path to facilitate technology integration into the curriculum, including Common Core Standards,” noted Alex Urrea, Managing Partner Eduscape Learning. “Our workshops, delivered by former educators, provide classroom teachers with useful strategies to create engaging lessons for 21st century learners.”

Instead of relying on canned digital curriculum offerings which take creativity and differentiation out of the teacher’s hands, Eduscape Learning’s workshops help teachers facilitate collaboration and communication in the classroom to support curriculum outcomes.

In addition to Eduscape Learning’s proven courses and workshops, more schools and districts have access to Cumulus Global’s “Google Guides” program.  Google Guides is a peer-to-peer resource program for schools and districts that want to leverage best practices in support of successful adoption of Google Apps during and after deployment. The Google Guides program improves the migration and adoption process by providing advanced education to tech-savvy faculty and thought leaders within the school.

“Moving to Google Apps for Education and deploying Chromebooks is not the end point,” stated Allen Falcon, CEO of Cumulus Global.  “Once in place, Google Apps is a platform that facilitates improved learning outcomes.  The key to success is empowering faculty and administrators to leverage the collaborative features of Google Apps.”

Cumulus Global and Eduscape Learning deliver workshops in a blended format using an onsite, face-to-face model combined with web-based offerings that increase and support teacher adoption.

About Eduscape Learning
Eduscape Learning is a company whose primary goal is to advance 21st Century Skills in the classroom. Comprised of primarily educators, we make classroom technology relevant for students and teachers by taking a curriculum-driven approach to professional development.

 

Webcasts

SaaSOps: What, Why, How

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(11/21/2023) – Even small and midsize businesses like yours are using multiple cloud and IT services. More than Google Workspace or Microsoft 365, your cloud portfolio likely includes applications and services for accounting, customer relationship management, marketing, and security. Automating common admin and management tasks saves time and money, and improves security.

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Choose the Right Managed Cloud Services

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(10/17/2023) – Business leaders like you understand the need for effective, secure, and affordable IT services. Hiring or contracting for services has likely been unaffordable. Managed Cloud Services, when properly matched to your business, provide the capabilities, security, and services you need at affordable rates. Hear from experts about defining needs and selecting the right services, technologies, and partners.

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Deep Dive: Lift-and-Shift and DaaS

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(07/18/2023) – As SMBs, we still have on-premise file and application servers that require upgrades, security, backup, monitoring, management, and support. Evaluating your on-premise IT, and moving what you can to the cloud, increases the business value of your IT spending and investments.

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Five Things Your IT Provider Should be Telling You

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(06/20/2023) – We tend to wait for our IT service providers to raise warning flags, and the periodic review with our IT provider can feel like a subtle sales call. Reacting to IT problems is not enough, and adding more IT services may not be the answer.

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The High Cost of Low Adoption

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(05/23/2023) – Beyond core features in Google Workspace and Microsoft 365, cloud adoption tends to be fairly low. Better cloud adoption improves productivity, communication, and security. And, it can save you money.

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