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Exchange Server Zero-Day Threat

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On March 3, 2021, Microsoft issued an emergency Microsoft Exchange Server patch alert for multiple zero-day vulnerabilities that are being exploited by a nation-state affiliated group. The order impacts on-premise Exchange Servers 2010, 2013, 2016, and 2019. Older editions are past end of life and do not receive security updates. Microsoft highly recommends that you take immediate action to apply the patches for any on-premises Exchange deployments. The first priority is servers which are accessible from the Internet (e.g., servers publishing Outlook on the web/OWA and ECP).

To patch these vulnerabilities, you should move to the latest Exchange Cumulative Updates, followed by the relevant security updates on each server.

The vulnerabilities and risk do not exist for any version of Microsoft Exchange Online. The risk does not impact any version of Microsoft 365 or Microsoft Office 365.

As discussed in past posts, one of the benefits of cloud-based solutions is the integrated management of the environment. You are not depending on how well your IT provider of staff keep up with maintaining your systems and your security updates. Moving your infrastructure to the cloud shifts the burden of maintenance and operations, letting your team focus on activities that help your run and grow your business.

Want to learn more, contact us and schedule a complimentary Cloud Advisor session.

How Do You Know if You Are Cloud Ready?

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We understand the Google Apps may not be the best fit for all companies, but the solution is certainly worthy of serious consideration.   For most businesses, however, the question is really “Are YOU Cloud Ready?”

Being Cloud Ready is more than a willingness or desire to move IT infrastructure services, such as email, into cloud-based services.  You need to assess how the cloud solution will work for you.  Beyond the basics of email, calendar, and contacts, this means you should understand the following …

  • Does the cloud solution fit with your business processes and usage patterns?  Or, will users need to change how they use these applications?
  • Can you estimate how many users should see productivity gains by moving to the cloud solution?
  • Can you calculate and compare accurate Total Cost of Ownership estimates for your current systems and your cloud solutions?
  • Do you understand how many of your users rely on basic features versus your power users?
  • Do you have usage patterns that add could complexity to your migration if not identified in the planning phase?

Fortunately, answering these and other questions is getting easier as new tools come to market.

We have partnered with Exoprise to offer CloudReady RAPID and CloudReady PRO assessment services for MS Exchange environments.  With a non-intrusive analysis tool and expert analysis, we can provide you with the data and information you need to understand if you are ready to move from MS Exchange to Google Apps.

If you want to know more, please email me directly.

Microsoft BPOS Outages: Cloud vs. Hosted Server

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Last week, Microsoft experienced several outages of its Business Productivity Online Suite (BPOS).   As ZDNet noted, with so few users, nobody really noticed (as opposed to every Google performance  or service issue making headlines).

In our opinion, the outage tells a much more important story — the difference between a hosted server and a cloud-based solution.  MS BPOS runs as hosted servers on shared physical servers.  In effect, Microsoft is installing their servers on hardware the same way you would install them as virtual servers on shared hardware.  Microsoft is honest in that none of the services run in a replicated or redundant way.  With the exception of email, for which users should be able to send, receive and access 30 days history, if your virtual server or physical server has troubles, you are out of luck.

The implications are serious.  Without redundant services or data, any failure puts you, the customer, at risk for data loss.  Imagine a server failure that corrupts an underlying SharePoint database.  Access to documents, wiki’s, and other content can easily be lost.  As Microsoft offers no clear mechanism for backing up data, data you place in BPOS is likely at greater risk than keeping it on in-house systems.

Granted, Microsoft’s big customers (like Coca Cola) can negotiate for special services.  For the rest of the user community, at $120 per user per year, you would just be out of luck.

Here is a blog posting praising the virtues of BPOS and possible backup strategies.  Clearly, the author does not get it.  Why would you trust your data on a service, like Sharepoint, where after a disaster impacting your servers hosted by Microsoft, you are likely to wait 6 days to get data that is 7 days old from the point of failure?  That is effectively a 13 day gap in information.

Fundamentally, MS BPOS misses the mark.  Either Microsoft doesn’t understand the needs of businesses or they are unable of providing the level of service smart businesses require.

Horizon Info Services Named Exclusive North American Distributor for OffiSync

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WESTBOROUGH, MA – November 12, 2009 – Building on its growth as a Google Apps Authorized Reseller, Horizon Info Services (www.horizoninfoservices.com) announced its selection as the exclusive North American distributor for OffiSync (www.OffiSync.com).  OffiSync is an add-on for Microsoft Office lets users save, share, and collaborate using Google Apps from menus and toolbars within Microsoft Word, Excel, and PowerPoint.  OffiSync also includes content and image search features.

“The launch of OffiSync is another turning point in the evolution of Google Apps as a business computing platform,” notes Allen Falcon, CEO of Horizon.  “OffiSync lets businesses and individuals continue to use their current desktop productivity tools and Google’s innovative cloud-based applications — either as a migration path or as part of a long-term strategy.”

Users are more comfortable changing email software since many already use more than one email program – at work and personally.  Many users are not as comfortable changing word processing and spreadsheet applications.  OffiSync solves this problem.

In a recent interview with eWeek, Matt Glotzbach, Google Enterprise Product Management Director noted that “…it’s a great set of functionality and helps a business or enterprise bridge that experience gap between users that want to work in native Office apps and those users who want to work in the cloud.”

Horizon is actively signing up resellers throughout North America.  In addition to the community of Google Apps Authorized Resellers, Horizon sees strong interest from consulting companies and IT firms that help companies deploy and use Google Apps.  It is a win-win solution.  Customers benefit from easier migrations and better integration; resellers gain from accelerated sales and an incremental recurring revenue stream.

OffiSync is designed to work seamlessly with all versions of Google Apps used by companies, educational institutions, non-profits, and individuals.  Oudi Antebi, Founder and CEO of OffiSync adds that “We created a solution that works with all current versions of Microsoft Office and every version of Google Apps – Premium, Standard, and Education, as well as individual Google Doc and Google Site accounts.”

OffiSync is available as an annual subscription starting at $12 per year per user or under a traditional perpetual license starting at $30 per user.  Both licenses include support; the subscription includes enhancements, upgrades, and future releases.

About Horizon Info Services

Horizon Info Services is offers industry-leading technology services to small businesses at affordable prices, specializing in solutions for businesses and non-profits with 1 to 500 employees.  Based outside of Boston Massachusetts, Horizon is an Authorized Reseller of Google Apps and Google Postini Services and offers a range of online backup solutions.

About OffiSync Corp

OffiSync enhances the way information workers use productivity applications by bringing together their familiar desktop environment with innovative cloud computing services.  OffiSync extends the way users use desktop software and allows them to store their files on Google Apps for better collaboration and accessibility, as well as integrates with web and image search that make it easy to bring content from the web right into document and presentations.  OffiSync is an independent, privately held company headquartered in Seattle, Washington.