Back in the News

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Cumulus Global is active in the cloud solution provider channel and markets.  Allen Falcon, our CEO, has been quoted several times recently in the trade and industry press

Google To Pay $15 Per Seat For Google Apps Customer
CRN: March 11, 2014
Our View:  This will further accelerate market acceptance of Google Apps and focus on the services we offer beyond providing Google Apps licenses.

Meet the BBJ’s 2014 Pacesetters, the fastest growing private companies in Mass.
Boston Business Journal: March 5, 2014
Our View: We are proud to be part of the dynamic and growing IT service economy.

Android Gains Ground On Apple In Tablet Race; Microsoft Still Struggling
CRN: March 3, 2014
Our View:  More businesses see Android as an operating system while Microsoft has struggled to deliver a viable mobile platform. 

 

Is Your PC a Dead-End?

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While security updates for Windows XP will continue well into 2015, the end of support and non-security updates is less than 50 days away.  According to IDC, as reported by Reuters, shipments of PCs fell 9.85 is 2013 and are expected to drop another 6.1% this year.  As more knowledge workers rely on mobile devices, the need for, and desire for, traditional desktops and laptops is vanishing.

So what is your next move?

If you upgrade from XP, your choices are limited.  Windows 8.x has been soundly rejected as a productivity killer and support challenge by enterprises as well as small and mid-size businesses.  With the expected release of Windows 9 sometime in the next year, Windows to 7 is a dead end.

Even worse, moving off XP triggers a wave of related costs, as your hardware, endpoint protection, Office suite, client access licenses, backup software, etc. must all undergo upgrades at the same time (see our prior post on this topic here).

Maybe, the “same ole, same ole” just does not work anymore.   Maybe, it is time to explore new options.  Here is some food for thought.

Hosted VDI:  Hosted VDI, or virtual desktop infrastructure, environments provide you with your operating system, productivity apps, endpoint protection, disk space, and data protection — as a service.  Rather than capital expenditures, project fees, and on-going maintenance and support costs, hosted VDI services charge monthly fees for the resources you need/use and each user with an account.  Most hosted VDI services (including ours) let you install legacy and custom applications as well.  You get the environment you need without huge expenditures and version lock-in.

Cloud Back Office:  Google Apps is the best example of how businesses can provide back office IT services without building infrastructure.  Leveraging Google Apps as a platform, businesses gain email, communication, collaboration, and productivity services.  As important, Google Apps can provide robust and secure file services and cloud print services.  Beyond replacing your email server, Google Apps can replace file and print servers as well.

L.O.B. Cloud:  With greater cloud acceptance comes greater availability of cloud-based line of business (LOB) applications and systems.  From CRM and service applications to professional service automation (PSA) and enterprise resource planning (ERP) systems, many businesses can find the line of business applications they use in the cloud.  Moving to LOB Cloud solutions, eliminates the need for complex on-premise systems as well as significant operational expense.

New End Devices:  As reported by CNET, Meg Whitman, CEO of HP, says that Chromebooks “have surprised us.”  Here is why. When you move to the cloud, you can change your end-user devices. To access cloud services and hosted VDI, you need an Internet connection and a compatible browser.  Tablets, thin clients, and Chromebooks become viable, lower cost solutions that give users access to the applications and data they need, without the acquisition and operating costs of heavy hardware and the Microsoft ecosystem.

So what is your next move?

Do you follow your current vendors without question?  Or, is it time to look at the innovative options and new market leading solutions?

Do you continue to carry the full Microsoft burden? Or, do you move to nimble hardware and cloud/hosted solutions, renting only the Microsoft environment you actually need?

Leave a comment, below, or contact us to explore your options.

Controls for Hangouts with Outside Parties

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This month added additional admin controls to Hangouts that help improve information privacy and security.

Administrators can now ensure users receive a warning when chatting outside the domain, letting users know that they are now sharing information outside the organization.

Additionally, when set, group chat conversations will split if an outside party is added, keeping previous internal-only communications private.

More information is available in this support post.

Boston Business Journal Names Cumulus Global a 2014 Pacesetter

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Boston, MA – Cumulus Global was named a 2014 Pacesetter — one of the 70 fastest growing private companies in Massachusetts — by The Boston Business Journal on Wednesday. The annual list highlights the entrepreneurs and businesses that make Massachusetts one of the most dynamic and innovative economies in the world.

“We are honored to be considered a Pacesetter for our regional economy,” stated Allen Falcon, CEO of Cumulus Global. “Our growth reflects the results we are able to deliver to small and mid-size businesses as we help them move to the Google Apps platform and cloud solutions.”

Based in Westborough, Massachusetts, Cumulus Global serves SMBs, schools, and local governments in Massachusetts, throughout New England, and across North America. The company opened offices in New York City and on Long Island last year, and is looking forward to continued growth and expansion.

“As acceptance of ‘the cloud’ continues, our focus remains on providing solutions that meet the operational, informational, and security needs of our customers,” stated Falcon. CumuluSuite Office is more than hosted email. We combine the Google Apps platform with other cloud systems to provide a complete solution for communications, productivity, file services, and printing.”

Cumulus Global’s recognition as a 2014 Pacesetter follows other recent industry accolades, including being named to CIO Review’s list of the 20 Most Promising Education Tech Providers and to CRN’s Next-Gen 250 list of cutting edge solution providers.

Picking a Backup Solution is Missing the Point!

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A 2013 study by The 2112 Group titled “”2013 State of Cloud Backup” found that small and mid-size interest in robust backup solutions more than triples after a significant data loss event, only 54% of SMBs felt that improved data recovery, business continuity, and IT reliability were sufficient motivators to deploy a new or improved solution.

Our perspective, is that focusing on backup misses the point entirely!

As we have blogged in the past: backup is easy; recovery is hard.  More accurately, the ability to recover and restore defines the value proposition.  Everything else about “backup” solutions — including the technology and methods — is irrelevant until you define the value of recovery and restore.

Stop thinking about Backup!  Instead, think about:

Continuity:  The ability for you company to continue to operate at an appropriately effective level during events that disrupt normal operations.   For some businesses, this means zero downtime.  For others, answering the phones and access to email may be sufficient for hours or days, or as an interim state until line of business systems come back online.  Still other businesses may need all systems up and running with 1 or 2 business days.

Recovery:  The ability to gain access to data and systems that became unavailable due to damage or failures.  Whether your disk array fails, a pipe bursts above your servers, or a virus eats through your files, recovery requires repair or replacement before systems and data can be restored.

Restore:  The ability to retrieve a prior version of data or a system.  Most restores are a result of user action or minor system issues.  How far back you need to go and the availability of past versions defines how long it will take to both retrieve the information and for the user to replace lost work, if any.  For some, a daily version meets the need.  For others, going back a day means resource-consuming rework so multiple versions each day are appropriate.

Focus on a building a Data Protection Solution and your required “Return to Operation” (RTO) time.  Remember that different parts of your business, different systems, may have different RTO requirements.

  • Assess your continuity, recovery, and restore needs and priorities
  • Understand the likely and not-so-likely risks to your systems and your business and create a “use case”.
  • Looking at each use case:
    • Identify changes to your IT infrastructure that could mitigate risk
    • Identify the type of solution that can provide the needed continuity, recovery, and restore services
  • Collate the use cases and solution types as your requirements

With requirements in hand, evaluating data protection solutions, technologies, and services becomes a manageable process.  Keep in mind, the data protection solution may include a mix of backup/restore, backup/recovery, archiving, disaster recovery, and other components.

 

3 Alternatives to Google Notifier

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Google Notifier is going away.  But, you do have options for see and preview new Gmail messages, and to receive Calendar notifications on the desktop.

To get started, uninstall Google Notifier before it no longer functions

Unread Email Count at a Glance

Install the Google Mail Checker application for Chrome to see your unread email count at a glance.

Desktop Gmail Notifications

You can setup Desktop Notifications in your Gmail account by following these instructions.

Desktop Calendar Notifications

While still in the Calendar Lab, you can enable Gentle Reminders, which will let you see calendar notifications from your desktop.  To do so:

1) Go to your Calendar’s settings > Labs > Enable Gentle reminders > Save.

2) Go back to the “General” settings page and make sure that “Show floating desktop notifications” is checked.

 

Classroom Results Improve with Google Apps Professional Development

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Cumulus Global and Eduscape Learning Partnership Delivers Certified Educator Training

Following successful participation at last week’s FETC 2014 conference, Cumulus Global today announced a strategic partnership with Eduscape Learning, offering comprehensive professional development programs for schools and districts using Google Apps for Education.  The partnership combines Eduscape Learning’s existing professional development services and Google Apps Certified Trainers with Cumulus Global’s experience and “Google Guides” peer resource program.  Beyond basic use of Google Apps, the firms offer a multi-track curriculum that focuses on the needs of teachers, administrators, and student interaction.

“We provide professional development to teachers and administrators, giving them a practical path to facilitate technology integration into the curriculum, including Common Core Standards,” noted Alex Urrea, Managing Partner Eduscape Learning. “Our workshops, delivered by former educators, provide classroom teachers with useful strategies to create engaging lessons for 21st century learners.”

Instead of relying on canned digital curriculum offerings which take creativity and differentiation out of the teacher’s hands, Eduscape Learning’s workshops help teachers facilitate collaboration and communication in the classroom to support curriculum outcomes.

In addition to Eduscape Learning’s proven courses and workshops, more schools and districts have access to Cumulus Global’s “Google Guides” program.  Google Guides is a peer-to-peer resource program for schools and districts that want to leverage best practices in support of successful adoption of Google Apps during and after deployment. The Google Guides program improves the migration and adoption process by providing advanced education to tech-savvy faculty and thought leaders within the school.

“Moving to Google Apps for Education and deploying Chromebooks is not the end point,” stated Allen Falcon, CEO of Cumulus Global.  “Once in place, Google Apps is a platform that facilitates improved learning outcomes.  The key to success is empowering faculty and administrators to leverage the collaborative features of Google Apps.”

Cumulus Global and Eduscape Learning deliver workshops in a blended format using an onsite, face-to-face model combined with web-based offerings that increase and support teacher adoption.

About Eduscape Learning
Eduscape Learning is a company whose primary goal is to advance 21st Century Skills in the classroom. Comprised of primarily educators, we make classroom technology relevant for students and teachers by taking a curriculum-driven approach to professional development.

 

Cumulus Global Offers Solutions and Seminars at FETC 2014

FETC-2014Visitors to FETC in 2014  in Orlando later this month have a unique opportunity to learn how Google Apps for Education can serve as platform for robust administrative and classroom computing.

Cumulus Global (Booth #256) is hosting a series of in-booth seminars covering a range of topics from system administration, data protection, and security, to 1:1 program design and professional development for faculty.  Cumulus Global is webcasting the sessions as well, for those unable to attend FETC in person.

With more than a dozen sessions, Cumulus Global intends to offer attendees new perspectives on how schools can effectively Deploy solutions, Gear Up with the best devices and infrastructure, and Transform the learning process.

Session presenters include experts from Backupify, Bettercloud, CloudLock, Edsby, and Eduscape Learning.

Click Here for more information, or to register for one or more of the webcasts. Feel free to Contact Us with any questions.

As a featured exhibitor, Cumulus Global is able to offer the following discount codes for FETC 2014 attendees:

  • Register using code FREE974 for your free Exhibit Hall Pass and access to the Learning Labs, a $50 value.
  • Register using code EDUCATE to save $60 on FETC Full Conference Registration.

Google Presentations Getting Better with Master Slide

masterslideSince its launch, Google Docs has often been criticized for its lack of maturity when compared to Microsoft Office. With major upgrades to Documents and Sheets, the gap has certainly closed quite a bit over the past 18 months.

This months, Google Slides takes a giant leap forward as well, with the addition of the Master Slide feature.  With the ability to create a master template, specific to your presentation, you no longer need to edit common elements on every slide.

This video from Google provides and overview and demo.

 

Cloud Computing = Innovation Without a Budget

So you think your budget is tight? Just image being an innovative educator in the San Diego Unified School District.

In his blog, Doug’s Dirt, Doug McIntosh explains the problem and his solution (hint: it includes Google Apps).

Next, look at the Google Apps in the Classroom, a Google Site he created that tells other teachers how to use the tools themselves.

Imagine if the move to Google Apps was a district-wide initiative, creating a communication and collaboration environment among faculty, administrators, resources, and staff …. not just in the classroom.